iPhone users have shared this complaint that they are not able to download new messages from the server in Outlook. Before rushing to Apple Support, you need to check your Internet Connection if it is working fine or not. To check this, you need to follow the below mentioned steps:
1) Open your iPhone
2) Launch any browser which you'd like.
3) Visit to any website & see if it is loading perfectly in your iPhone
4) If it is not, then there is a high chance that your Internet is not working & that's why your message has not been downloaded
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